icon
icon
800-962-4427 (800) 962-4427
chat my account track my order
0
shopping cart
Mikes Cigars
 
(800) 962-4427
Mikes Cigars Ships to APO/FPO
Shopping Cart: 0 items, $ 0.00

Mikes Cigars blog Twitter Facebook Google+ Pinterest You Tube Cigar Video Trip Advisor request catalog Snapchat

Montecristo

Order today and select UPS Overnight shipping to receive it before Thanksgiving

View holiday shipping schedule here

Our privacy policy

PRIVACY POLICY

Last updated June 04, 2018  

Thank you for choosing to be part of our community at Mike's Cigar Distributors, Inc. (“company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at customerservice@mikescigars.com.

When you visit our website https://www.mikescigars.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website (such as https://www.mikescigars.com), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Sites"). 

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.  

 

1. WHAT INFORMATION DO WE COLLECT?  

 Personal information you disclose to us 

In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, payment information, and social media login data.  

We collect personal information that you voluntarily provide to us when registering at the Sites expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect can include the following:

Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.

Complete details on each type of Contact Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using the Sites. Unless specified otherwise, all Data requested by the Sites is mandatory and failure to provide this Data may make it impossible to provide its services. Users who are uncertain about which Personal Data is mandatory are welcome to contact us using the information found at the bottom of this page.

Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.  

Social Media Login Data. We provide you with the option to register using social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the Information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS” below.  

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.   

Information automatically collected 

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Sites.

We automatically collect certain information when you visit, use or navigate the Sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes. 

Like many businesses, we also collect information through cookies and similar technologies.  

Information collected from other sources 

In Short:  We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.   

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).  

Information storage location

In Short: The Data is processed at the Company's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Company to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Company using the information provided in the contact section.

2. HOW DO WE USE YOUR INFORMATION?  

In Short:  We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.  

We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.  

We use the information we collect or receive:  

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?  

In Short:  We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.   

We only share and disclose your information in the following situations: 

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?  

In Short:  We may use cookies and other tracking technologies to collect and store your information.  

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published or shared through this Site and confirm that they have the third party's consent to provide the Data to the Owner.

5. DO WE USE 3rd PARTY APPLICATIONS ON OUR SITE? 

 

In Short:  Yes, we use 3rd party applications for the purpose of providing better service for our users. Personal Data is collected for the following purposes and using the following services:

  1. LOCATION BASED INTERACTIONS

    The Site may collect, use, and share User location Data in order to provide location-based services.

    Most browsers and devices provide tools to opt out from this feature by default. If explicit authorization has been provided, the User’s location data may be tracked by this Site.

    1. GOOGLE MAPS:
      This website uses Google Maps APIs. You may find the Google Maps APIs Terms of Service here . To better understand Google’s Privacy Policy, please refer to this link .  

      By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service. You agree to allow us to obtain or cache your location. You may revoke your consent at any time. We use information about location in conjunction with data from other data providers.

       

    2.  

  2. ADVERTISING

    This type of service allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Site, possibly based on User interests.

    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.

    Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Site. For more information, please check the privacy policies of the relevant services.

    In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

    1. GOOGLE AdSense
      Google AdSense is an advertising service provided by Google Inc. This service uses the “Double-click” Cookie, which tracks use of this Site and User behavior concerning ads, products and services offered.

      Users may decide to disable all the Double-click Cookies by clicking on: google.com/settings/ads/onweb/optout.

      Personal Data collected: Cookies and Usage Data.
      Place of processing: United States – Privacy PolicyOpt Out.
      Privacy Shield participant.

       

  3. ANALYTICS

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    1. Google Analytics (Google Inc.)
      Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Site, to prepare reports on its activities and share them with other Google services.

      Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

      Personal Data collected: Cookies and Usage Data.

      Place of processing: United States – Privacy PolicyOpt Out.
      Privacy Shield participant.

       

  4. COMMERCIAL AFFILIATION

    This type of service allows products and services on this Site to be used in advertisements with third-party sites or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.

    Clicks on the icon or banner posted on those platforms are tracked by the third-party services listed below, and are shared with this Site.

    For details of which data are collected, please refer to the privacy policy of each service.

    1. ShareAsale (ShareAsale.com Inc.)
      ShareAsale is a banner commercial affiliation service provided by ShareAsale.com Inc.

       

      Personal Data collected: Cookies and Usage Data.

      Place of processing: United States – Privacy Policy.

  5. CONTACTING THE USER

    By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Site. Your email address might also be added to this list as a result of signing up to this Site or after making a purchase.

    Personal Data collected: email address, first name, last name and ZIP/Postal code.

    The detailed Privacy Policy can be viewed on This Page.

  6. CONTENT DISPLAYED FROM EXTERNAL PLATFORMS

    This type of service allows you to view content hosted on external platforms directly from the pages of this Site and interact with them.

    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

    1. GOOGLE MAPS
      See section 5.A.a. Above

       

    2. GOOGLE FONTS
      Google Fonts is a typeface visualization service provided by Google Inc. that allows this Site to incorporate content of this kind on its pages.

      Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.

      Place of processing: United States – Privacy Policy.
      Privacy Shield participant.

       

  7. PAYMENT HANDLING

    Payment processing services enable this Site to process payments by credit card, bank transfer or other means. To ensure greater security, this Site shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.

    Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

    1. BRAINTREE (PayPal Inc.)
      Braintree is a payment service provided by Braintree, a division of PayPal, Inc.

      Personal Data collected: various types of Data as specified in the privacy policy of the service.

      Place of processing: See the PayPal privacy policy – Privacy Policy.

       

    2. PAYPAL (PayPal Inc.)
      PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.

      Personal Data collected: various types of Data as specified in the privacy policy of the service.

      Place of processing: See the PayPal privacy policy – Privacy Policy.

       

  8. INFRASTRUCTURE MONITORING

    This type of service allows this Site to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.

    Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Site.

  9. SOCIAL MEDIA PLATFORM INTERACTIONS

    This type of service allows interaction with social networks or other external platforms directly from the pages of this Site.

    The interaction and information obtained through this Site are always subject to the User’s privacy settings for each social network.

    This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

    1. FACEBOOK LIKE BUTTON AND SOCIAL WIDGETS (Facebook, Inc.)
      The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.

      Personal Data collected: Cookies and Usage Data.

      Place of processing: United States – Privacy Policy.
      Privacy Shield participant.

       

    2. PAYPAL BUTTON AND WIDGETS (PayPal Inc.)
      The PayPal button and widgets are services allowing interaction with the PayPal platform provided by PayPal Inc.

      Personal Data collected: Cookies and Usage Data.

      Place of processing: United States – Privacy Policy.

       

    3. PINTEREST “PIN IT” BUTTON AND SOCIAL WIDGETS (Pinterest)
      The Pinterest “Pin it” button and social widgets are services allowing interaction with the Pinterest platform provided by Pinterest Inc.

      Personal Data collected: Cookies and Usage Data.

      Place of processing: United States – Privacy Policy.

       

    4. TWITTER TWEET BUTTON AND SOCIAL WIDGETS (Twitter, Inc.)
      The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.

      Personal Data collected: Cookies and Usage Data.

      Place of processing: United States – Privacy Policy.
      Privacy Shield participant.

       

    5. YOUTUBE BUTTON AND SOCIAL WIDGETS (Google, Inc.)
      The YouTube button and social widgets are services allowing interaction with the YouTube social network provided by Google Inc.

      Personal Data collected: Cookies and Usage Data.

      Place of processing: United States – Privacy Policy.
      Privacy Shield participant.

       

  10. LIVE CHAT PLATFORM INTERACTIONS

    This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Site, for contacting and being contacted by this Site support service.

    If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

    1. OLARK WIDGET (Habla, Inc.)
      The Olark Widget is a service for interacting with the Olark live chat platform provided by Habla, Inc.

      Personal Data collected: Cookies, Data communicated while using the service and Usage Data.

      Place of processing: United States – Privacy Policy.
      Privacy Shield participant.

       

  11. REMARKETING AND BEHAVIORAL TARGETING

    This type of service allows this Site and its partners to inform, optimize and serve advertising based on past use of this Site by the User.

    This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.

    In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

    1. AdRoll (Semantic Sugar, Inc.)
      AdRoll is an advertising service provided by Semantic Sugar, Inc.

      Personal Data collected: Cookies and Usage Data.

      Place of processing: United States – Privacy PolicyOpt Out.

       

    2. FACEBOOK CUSTOM AUDIENCE (Facebook, Inc.)
      Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Site with the Facebook advertising network.

      Personal Data collected: Cookies and email address.

      Place of processing: United States – Privacy PolicyOpt Out.
      Privacy Shield participant.

       

  12. ANALYTICS

    This type of service helps the Owner to manage the tags or scripts needed on this Site in a centralized fashion.

    This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

    1. Google Tag Manager (Google LLC)
      Google Tag Manager is a tag management service provided by Google LLC.

      Personal Data collected: Cookies and Usage Data.

      Place of processing: United States – Privacy Policy
      Privacy Shield participant.

       

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?  

In Short:  If you choose to register or log in to our websites using a social media account, we may have access to certain information about you.  

Our Sites offer you the ability to register and login using your third party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public.     

We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Sites. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.          

7. HOW LONG DO WE KEEP YOUR INFORMATION?  

In Short:  We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.  

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Company and the User shall be retained until such contract has been fully performed.

• Personal Data collected for the purposes of the Company’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Company within the relevant sections of this document or by contacting the Company.

The Company may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Company may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted after a period of 18 months. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.


8. HOW DO WE KEEP YOUR INFORMATION SAFE?   

In Short:  We aim to protect your personal information through a system of organizational and technical security measures.  

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment. 


9. DO WE COLLECT INFORMATION FROM MINORS?  

In Short:  We do not knowingly collect data from or market to children under 18 years of age.  

We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Sites. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at Webmaster@mikescigars.com.  


10. WHAT ARE YOUR PRIVACY RIGHTS?  

In Short:  You may review, change, or terminate your account at any time.    

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

Account Information  

If you would at any time like to review or change the information in your account or terminate your account, you can:  

Log into your account settings and update your user account.   

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.     

Cookies and similar technologies:  Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites.         

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:  

Access your account settings and update preferences.   

Note your preferences when you register an account with the site.   

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?  

In Short:  Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.   

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. 

If you are under 18 years of age, reside in California, and have a registered account with the Sites, you have the right to request removal of unwanted data that you publicly post on the Sites. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Sites, but please be aware that the data may not be completely or comprehensively removed from our systems.

12. DO WE MAKE UPDATES TO THIS POLICY?  

In Short:  Yes, we will update this policy as necessary to stay compliant with relevant laws.  

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information. 


13. HOW CAN YOU CONTACT US ABOUT THIS POLICY?  

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) by email at Webmaster@mikescigars.com, or by post to:

Mike's Cigar Distributors, Inc.
Web Data Protection Officer
1030 Kane Concourse
Bay Harbor Islands, FL 33154
United States       

If you have any further questions or comments about us or our policies, email us at customerservice@mikescigars.com or by post to: 

Mike's Cigar Distributors, Inc.
1030 Kane Concourse
Bay Harbor Islands, FL 33154
United States
Phone: (800) 962-4427 

HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by clicking here. We will respond to your request within 30 days.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Site, if not stated otherwise within this document.



 
Problem on this page? Report it here